eg33 Terms & Conditions

Acceptance of These Terms

By registering an account with eg33 or by using any part of the eg33 website or mobile app, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form the entire agreement between you and eg33. If you do not agree, please do not create an account or place any bets.

eg33 reserves the right to update these terms at any time. When material changes are made, the "Last updated" date at the top of this page will change. Continued use of the platform after a revision means you accept the updated terms.

Who Can Open an Account

To register and play on eg33, you must meet all of the following conditions:

• You are at least 18 years old.
• You are accessing the platform from a jurisdiction where online gaming is permitted for personal use.
• You are registering as an individual, not on behalf of a company or third party.
• You are not on any self-exclusion list that eg33 or a linked operator maintains.

Your Account: Registration and Security

One account per person

Each player may hold only one eg33 account. Duplicate accounts will be merged or closed, and any bonuses claimed across duplicates will be cancelled. If you have lost access to an existing account, contact our 24/7 live chat team to recover it.

Accurate information

You must provide your real name, date of birth, and a valid mobile number during registration. This information must match the identity documents you submit when requesting your first withdrawal. Providing false details is grounds for immediate account closure.

Password and access

Keep your password private. eg33 will never ask for your password by chat or message. If you believe someone else has accessed your account, contact support immediately and change your password. eg33 is not liable for losses that result from you sharing your credentials.

Deposits and Payment Methods

eg33 accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit is ৳250. Deposits are credited to your gaming balance within approximately 4 minutes after your transaction is confirmed by the payment provider.

eg33 does not charge a processing fee on standard deposits. However, your mobile banking provider may apply their own service charges. Check your bKash or Nagad app for applicable fees before transferring.

Withdrawals and Processing Times

The minimum withdrawal amount is ৳900. The maximum you can withdraw in a single day is ৳250,000. Withdrawal requests are typically processed within 7 minutes once your identity has been verified.

First-time withdrawal

Your first withdrawal may take up to 2 hours while eg33's compliance team completes the initial KYC review. After that, subsequent withdrawals follow the standard 7-minute timeline.

Withdrawal method

Withdrawals are paid to the same payment method used for your deposit — bKash, Nagad, Rocket, or Bank Transfer. If the original method is unavailable, our support team will find a suitable alternative after verifying your identity.

Bonus Rules and Wagering

eg33 offers a first-deposit bonus of 160%, up to a maximum of ৳30,000. To withdraw any winnings derived from bonus funds, you must meet a wagering requirement of 21× the combined amount of your deposit and bonus.

Bonus funds cannot be withdrawn directly. Only the net winnings generated after completing the wagering requirement are eligible for withdrawal. eg33 reserves the right to cancel a bonus if it suspects abuse or if the account is found to be in breach of these terms.

Conduct We Do Not Allow

The following actions will result in account suspension, forfeiture of balances, or a permanent ban:

• Using bots, scripts, or automated tools to interact with any part of eg33.
• Colluding with other players to manipulate game outcomes.
• Exploiting software bugs or errors to gain an unfair advantage — these must be reported to support immediately.
• Opening more than one account to claim multiple first-deposit bonuses.
• Depositing funds that originate from criminal activity.
• Sharing your account with another person or allowing someone else to operate it on your behalf.

eg33 monitors accounts for unusual patterns. Any account flagged for investigation may have withdrawals held until the review is complete. We will notify you by your registered contact method if this occurs.

Identity Verification Before Withdrawal

Before processing your first withdrawal, eg33 requires you to verify your identity. This is a standard requirement and protects both you and other players on the platform.

Accepted documents

• National ID Card (NID)
• Passport
• Driving Licence

Upload a clear photograph or scan of your chosen document via the account verification section of the eg33 app or website. The compliance team reviews submissions within 24 hours. Once approved, you will not need to re-submit the same document unless your details change.

Account Suspension and Closure

Voluntary closure

You may close your eg33 account at any time by contacting the 24/7 live chat team. Any real-money balance remaining will be returned to your registered payment method after standard KYC checks are complete.

Suspension by eg33

eg33 may suspend or permanently close your account if you breach any part of these terms, fail to complete KYC, or if we are required to do so by a legal authority. In cases of fraud or money laundering, balances may be frozen pending investigation and will not be returned if the investigation confirms wrongdoing.

Self-exclusion

If you feel your gambling is becoming a problem, you can request a self-exclusion period (ranging from one week to permanent) through live chat. During self-exclusion, your account will be locked and you will not be able to deposit or bet. See our Responsible Gaming page for further guidance.

Limitation of Liability

eg33 provides the platform on an "as is" basis. While we work to keep the service available at all times, we cannot guarantee uninterrupted access. We are not responsible for losses that result from:

• Planned or unplanned system maintenance.
• Internet connectivity issues on your device or network.
• Errors in live sports data provided by third-party feeds.
• Force majeure events outside our control.

In all circumstances, eg33's total liability to any individual player is limited to the net real-money deposits that player has made within the preceding 12 months. We are never liable for any indirect or consequential losses.

When These Terms Change

eg33 may revise these Terms & Conditions to reflect changes in our services, payment options, or applicable regulations. When we do, the updated version will be published at eg33.team/terms/ with a new "Last updated" date.

For significant changes — such as new wagering requirements or altered withdrawal limits — we will also send a notification to your registered mobile number at least 7 days before the change takes effect. If you disagree with the new terms, you may close your account and withdraw your balance before the change applies.

Responsible Gaming Commitment

eg33 is committed to making gaming a safe and enjoyable activity. We provide tools that let you set daily deposit limits, session time reminders, and self-exclusion options. These tools are available directly in your account settings.

For more information on the tools and resources available to you, visit the Responsible Gaming page.